Return and Exchange Policy
At Juteearth, we are committed to ensuring your satisfaction with our eco-friendly products. If you are not entirely pleased with your purchase, our return and exchange policy is designed to be straightforward and customer-friendly.
Shipping Charges:
Please be advised that shipping charges are not included in the product prices. These charges will be calculated based on the order size, weight, volume, and destination.
Delivery Methods:
Our delivery options are customized to accommodate the diversity of orders and destinations:
1. Door Delivery for Small Orders (Outside Hyderabad):
For orders ranging from 50 to 200 items, we offer door delivery services to addresses outside of Hyderabad, ensuring your purchase arrives directly to your doorstep.
2. Local Door Delivery in Hyderabad:
For our Hyderabad-based customers, we provide door delivery for any order size. We select the most efficient mode of transportation, from bikes to autos to trucks, to ensure timely and safe delivery.
3. Transport Office Delivery for Bulk Orders (All Over India):
For bulk orders, we arrange for delivery to a transport office that is most convenient for you and accessible throughout India. This method is designed to be economical while accommodating larger quantities.
4. Worldwide Delivery:
Expanding our reach globally, we offer worldwide delivery options. The process and shipping costs for international orders will be communicated at the time of purchase, and we will ensure that your items are shipped with the utmost care and efficiency.
Estimated Delivery Timeline:
We will provide an estimated delivery timeline with your order confirmation. These timelines are subject to vary based on the delivery method and destination.
Order Tracking:
For every order, a tracking number will be provided once the shipment is on its way, allowing you to monitor its progress to your chosen destination.
